Off the Beaten Plan

plan: to devise or project the realization or achievement of

How to Not Throttle Your Car Dealer

Shoot Me NowIf you’re searching for a used car right now in the United States, please don’t strangle your car dealer. It’s not his or her fault that there are virtually no cars in your price range ($6K, < 100K miles, < 10 yrs old). It’s the government’s.

I like our government, don’t get me wrong. But the Cash for Clunkers program effectively made the type of car I’m looking for qualify for the Endangered Species list.

If you’ve been living under a rock, here’s what happened. Everyone with a decent-ish car that qualified for the Clunker’s program turned it in to buy a new one. Then the dealerships had to freeze the engines, so those cars can’t be resold. Ever.

E. V. E. R.

And then those folks bought new cars.

And now folks like me in a pinch are only able to buy truly crap cars, worn inside and out, or something with sky-high mileage (like the Jeep Grand Cherokee with 195,000 miles I saw this weekend). It’s nuts. It’s driving me crazy. I need to get a car like TODAY, and it’s so bleeping hard!

So what should you do?

Listen to your dealer when he says that there are a lot of people looking for good used cars. S/he means it. If you go to the lot on Saturday, your car will be gone on Monday.

Be prepared to act fast. I’m finding that the best way to shop right now is to have my CARFAX and Consumer Reports accounts handy and to work the Internet and the phones like they’re going out of style.

Use the Internet to find your car. Search sites like Cars.com and AutoTrader.com, and even your local dealers if you have one in mind, to look up cars that are possibilities. If the VIN number is there, look that puppy up and either eliminate it or keep it on the list.

Then use your phone to confirm it is still on the lot. Especially if you’re using a dealership, their stock moves faster than their Internet can keep up. Call to see if anyone has purchased it, then set up an appointment to see it. Make them call you before the appointment if it sells, and save yourself some frustration.

I’m glad I called before I went to put a deposit on the car that someone else bought. I wasn’t that sold on the car (although I had talked myself into being satisfied – good enough is good enough right now), but it’s still aggravating to know that the search had been over, and now it needs to start again.

Oh well – another day, another 17-digit Vehicle Identification Number.

Shopping for Dealerships

Car keysI’m in the market for a used car (I may have mentioned this once or twice), and have been for about a month now. Friday night I wrote about the new motivation I have in my car search.

Oh yes, am I ever motivated.

Before this motivation arrived, I had been doing much of my car searching online. After all, with two kids and a full schedule, it is very hard to find the time to actually go out and visit car lots to pour over 50 to 100 cars with a salesman whose first interest is most likely his commission, and not my best interest.

But searching online for a car is sort of like shopping for the best airplane flight fares with a library and a hard copy card catalog. It’s really hard when you don’t know exactly what you’re looking for.

I sat across from a very nice gentleman yesterday who was trying to convince me that I could buy the $9,000 car because the payments wouldn’t be much more expensive than the $6,000 I told him was my limit. Even though I told him I would only be financing for a short time – as little as six months, hopefully. Even after (I thought) I made it perfectly clear that the payments didn’t matter because in the end I can only spend $6,000, not $7,000, not $8,000, and certainly not $10,000, regardless of the payment.

And it was then that I realized that I wasn’t shopping for a car just then, I was shopping for a car dealership. My budget is small, but the fact still remains that wherever I go there will be some sort of car that fits my criteria (automatic, < 100,00 miles, 4 doors preferred, not horrific mileage, and within my budget). And if there isn’t one right now at the dealership I feel most comfortable with, there probably will be within a week.

The salesman who told me about the company policy to send “problem child” automobiles, no matter what their worth, to auction rather than patch them up and sell them made me feel good about him and the dealership. The salesman who promised to keep an eye out for something and asked if he could give me a call when something came in scored points (for asking if he could call rather than assuming, and for keeping an eye out).

The one who tried to up-sell me instead of showing me the best, second best, and third and fourth best cars I could get for my money? Not so much. And that really reflects on his dealership and how they do business, in my opinion, and I don’t particularly want to do business with people like that.