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‘Marketing’ Category

  1. MKTG 101 – Interacting With Your Audience

    March 18, 2012 by Nicki

    The Internet can be frightening for people who are used to doing things with pen, paper, and telephones.

    It can also be overwhelming, with all the Facebooks, Twitters, Pinterests, Tumblers, Bloggers, LinkedIns, and et ceteras for people who grew up with it.

    I mean, where do you focus? Where do you put your time to the best advantage? You should be writing as much as possible, of course, but you also can put a little time, here and there, in some other places.

    I encourage all of my real estate agents to have a web presence. A little Facebook, a little Twitter, if they’re feeling chatty, and above all, a website. I encourage you to do the same.

    Why Facebook?

    Because people go on Facebook and Like pages of places, people, and things they like. And even if they aren’t paying attention to anything other than their best friends, they are still going to see the posts of those pages they’ve Liked in their feed. It’s about exposure, whether that’s posting an excerpt from an upcoming story or novel, talking about your favorite book store, or sharing pictures of cute kittens.

    And don’t get me wrong – Facebook as a writer and author does not, and should not, be all about you, your writing, and the writing of others. Share things about your life (although be careful not to over share), your interests, and things completely unrelated to writing, because those are the things that make you more human, more personable, and help your audience perceive you as a friend and not just the girl or guy that wrote that book that one time.

    Why Twitter?

    Twitter is really good for the exact same things that Facebook is good for. Go ahead – reread those last two paragraphs and insert Twitter for Facebook. Then remember that often times there will be someone who you want to reach that only has a Twitter account, and who is addicted to it.

    Do you have to do both? Nope. Should you repost your Facebook feed to Twitter? You could, and I’m on the fence as to whether I think that’s a good idea or not.

    Why a website?

    Well. Whether you have a blog or not, you need a website. It can be a free blog, it can be a domain complete with hosting. But it needs to give information about you, have a list of your books and links of where they can be purchased, a way to contact you, and where you are communicating with your audience online.

    Those are the things that a first-time reader, after reading your first book, is going to go to get more like what they’ve just read. You do that when presented with a new service contractor, or thinking about what restaurant to go to for dinner, or when deciding whether it’s too late to hit that craft store or not. You go to Google, you search for the company, and pore over their website for a bit.

    I know I do.

    Whoo! Hope you enjoyed that one. You might be wondering – do I have experience? Urm…in real estate marketing, yes! I see what works, and this is it. In life? Absolutely! I’m a reader as well as a writer, and I know what I’d like to see other writers doing. Have I done this myself with my own writing? Uh…well, not yet. Actually, I’ll be making this particular trek along with anyone reading this, and offering progress reports on my own voyage through the new waters of publication. If you’d like to read advice from a guy who obviously has the experience to back up what he preaches, you ought to take a peek at DeanWesleySmith.com. Is good.


  2. MKTG 101 – Getting an Audience

    March 4, 2012 by Nicki

    Since I know real estate, that’s how I’m going to couch this today. Enjoy!

    When Joe gets his real estate license, he starts out with nothing. No past clients, no signs, no business cards, no listings. (Well, not always, but we’re going with this premise for now.) He’s brand new, just born, and has to start from scratch to get what his buddies John and Bubba have earned over the past ten to twenty years.

    So it is with new writers. Jessie has been thinking about writing for a while, Jane has been writing for a while, but neither has really done anything with that writing. They don’t have readers, they don’t have a fan base. Just born, starting from scratch.

    Realistically, Joe, Jessie and Jane know that they can’t just expect clients/readers to fall into their laps. It’s going to be some tough work ahead, and it might even cost a bit of money. (Especially in Joe’s case – signs aren’t cheap!)

    Joe is going to start out letting everyone know he’s now in real estate, even if it’s only part time. He’s going to send out announcements to everyone he knows, starting with his family and friends, and moving on to the people he wants to sell houses to so he can start making money.

    Jessie and Jane need to do exactly the same thing, except maybe not the same way.

    My agents send letters, postcards, and flyers containing valid market data. It costs money, but if you’re sending out good stuff that your target audience wants to know and is interested in, you can make that money back very quickly. Especially if you’re good at your job.

    New writers aren’t going to attract new writers with mailings, though. That’s not how you reach your potential audience. What you want is to reach out to the folks who are going to read what you write, and to be honest, you really need to have something written that you can share. It doesn’t have to be epic, it just needs to be ready.

    Jessie and Jane need to share, and start with the same folks Joe did. Family and friends are the best place to start because you can put your work up for sale and of course they’re going to want to support you! Encourage everyone to share it with the people they know, especially if they’ve enjoyed it.

    But don’t wait for reactions from these folks – there’s still more work to be done. To do what Joe did and send to his target neighborhoods, you will need to figure out who your ideal reader is. Then, sort out where they are and what they’re doing. Then do it with them. Making yourself, and your work, visible is urgent in the garnering of readers and fans.

    Whoo! Hope you enjoyed that one. You might be wondering – do I have experience? Urm…in real estate marketing, yes! I see what works, and this is it. Have I done this myself with my own writing? Uh…well, not yet. Actually, I’ll be making this particular trek along with anyone reading this, and offering progress reports on my own voyage through the new waters of publication. If you’d like to read advice from a guy who obviously has the experience to back up what he preaches, you ought to take a peek at DeanWesleySmith.com. Is good.


  3. Pointless (?) Personal History

    February 17, 2012 by Nicki

    Here’s a bit about me you might not know. About eight years ago now, I drove with my husband, son, parents, and cat from Iowa and a job as a desk clerk at a trucking company, to Pennsylvania and no job and no house of my own. It was an adventure for those first few months, but then I got a job. A desk clerk for a real estate company.

    At first the jobs were very similar – photocopying, logging, miscellaneous et ceteras. Then, fortunately for me, my job description grew and developed into what it is now.

    Marketing Goddess.

    Okay, so that’s a little grand, but what I’m getting to is that I offer marketing materials and ideas for independent contractors trying to sell homes, and I’m good at it. I feel like if I decided to take the plunge into getting my own real estate license, I know exactly what I should do to develop my business.

    But I don’t think I’ll ever make that plunge. The same thing that happened while I was working at the trucking company, seeing how the drivers’ lives were, has happened here. Sorry, not my cup of tea.

    I sit at my desk, though, and I have all these ideas and opinions, and a lot of the time my agents aren’t willing to do what I suggest. I suppose it seems too radical in a delicate time where the environment and market is unstable. And when someone turns down one of my ideas, I think, “If I were a real estate agent, I would definitely do that.”

    “IT” occurred to me in the past year. “IT” is that I am not all that different, as a writer, than these real estate agents I work with. I have a product that I want to sell independently, just like my agents do. I have ideas on how to market their services to the public – why can’t I apply some of my ideas the other way around?

    I know how to do “IT”. I know how I would sell “IT”. I know that I can do “IT”, and that my ideas aren’t the ideas that anyone else would have (generally, I’m sure there are some similarities, but my stories aren’t anyone else’s).

    And I thought maybe it would be good for me to share. I know I’m going to fight a bit against the opinion that the best marketing is writing more books, because once you have someone who likes what you’ve done, they want to read more by you, and why waste time with Facebook and Twitter and business cards and postcards and all that jazz? But I think there’s time for both. I think a person can churn out stories and still have a few moments for a bit of connecting to his or her audience.

    So I’ll start sharing my ideas under this new category that didn’t really fit under any others that I had already established. I actually already have several, but I’ll try not to dump it out all at once.

    Promise. :)